How much does it cost?
There is no charge for administrators using our online registration services. However, there is a small processing fee that covers the cost to fulfill each participant's registration. This minimal charge is for services like taking and maintaining the registration data on our registration systems and providing customer service. It is applied to the athlete registering, not the event.
How is the transaction handled?
The participants will get a confirmation message upon completing the registration as well as a confirmation email.
Do I need to set up a merchant account or provide other financial information?
No. Race Forum handles the entire credit card authorization process from start to finish.
How are the handling fees collected?
The fee is added the handling fee to the registration fee. That way, the person registering pays your regular fee plus the fee we charge for the convenience of signing up, paying online instantly and confirming the participant's registration and providing customer service. And you still will receive the full amount of your registration fee and it doesn't cost you a cent.
Another method is to simply "build" the handling fee into the cost to register so all the participants pay the same amount regardless of whether they register online or by paper. In recent years, many races have decided to charge MORE to the applicants who use the paper copy. If you are able to modify your registration fee, "building" the handling fee in will likely increase your online registration numbers.
Special fees available for races absorbing the fees.
Plus up to 50% off any ad package!
How do I get paid?
Race Forum will mail a check to you (or whomever you designate as the payee) at the end of registration period. Payments earlier than the end can be arranged for events with high volume entries. If the event is an advertised race in Race Forum, the balance after deducting total due Race Forum will be mailed within 5 days of race date. In the event that registration money collected via online registrations do not total more than invoice due Race Forum, a new invoice will be mailed and the balance will be due within 20 days after event date.
How do I get my registrant information?
Your events registration data is stored on our server database You can easily access your registration data at any time, from any computer with an Internet connection. It is easily downloaded in Excel format (CSV).
How do participants access the online registration?
There are two ways that participants can access your event/ activity online registration.
The first option is to provide a link to registration from your web site: For full page ads, we provide a quick link that connects directly to your registration page, and add that link to our online event schedule. Example:(
www.RaceForum.com/your-race-name). We urge you to add this link to all flyers, applications and advertisements that you are distributing. This will eliminate the athlete from the need to search for your event once at RaceForum.com. We recommend using our recognizable logo when sharing online registration from your site and linking it to the quick link as described above.
Other sources such as banner ads (on our events page or results page charged by the month) and banners and/or highlighted races added to our monthly newsletter email
blast reaching over 33,000 regional athletes. Both are available on a first come, first serve basis. See
www.RaceForum.com/Rates for more information.
What are the fees?
Below are the handling fees are applied to each registration for race that do NOT build the processing fee into the online price. Our fees are some of the lowest in the industry.
Special fees available for races absorbing the fees.
Plus up to 50% off any ad package!
| From | To | Fee |
|---|
| $0.00 | $14.99 | $2.00 |
| $15.00 | $19.00 | $2.25 |
| $20.00 | $24.99 | $2.50 |
| $25.00 | $34.99 | $3.00 |
| $35.00 | $44.99 | $3.50 |
| $45.00 | $49.99 | $4.00 |
| $50.00 | $59.99 | $4.50 |
| $60.00 | $69.99 | $5.00 |
| $70.00 | $79.99 | $6.00 |
| $80.00 | $89.99 | $6.50 |
| $90.00 | $99.99 | $7.00 |
| $100.00 | $109.99 | $7.50 |
| $110.00 | $119.99 | $8.00 |
| $120.00 | $129.99 | $8.50 |
| $130.00 | $139.99 | $9.00 |
| $140.00 | $149.99 | $10.50 plus .035% |
$150 and up Special Quote Contact us
With a $2.00 minimum per registration per person, there is no set up fee.
Are online transactions secure?
Race Forum protects registrants' payment information at all times using several thorough security policies and safeguards. Strict security begins at the point of data transmission, where we use Secure Socket Layer (SSL) encryption certificates issued by industry leader Authorize.net on all of our payment servers.
If I forgot my username and password, what do I do?
Select "forget your password?"(under the username and password login at the top of the page). Enter in your e-mail address and click "submit."
Your username and password will be e-mailed to you.
NOTE: If your username and password are associated with a different e-mail address then the one you are currently using, you will not receive the e-mail, as we may not have the new address associated with your username and password. You will have to contact us to get your userID.
What is Race Forum?
Since 1991, with over 900 running, multisport, bike tours, Mt bike and open swim events as well as training clinics, in New Jersey, New York, Pennsylvania, Delaware and parts of Connecticut. Race Forum is the most trusted race information resource in the New York Metropolitan area for over 21 years.
The RaceForum.com website receives an average of 35-50,000 visitors a month. More users are logging on every day to access our accurate race information, download applications find race results and also to register for events.
